The holidays are upon us. We'll do our best to get your order delivered before Christmas. We've put together this brief post to outline our 2013 Holiday Shipping Cutoff Dates and our customer service hours. Feel free to contact us if you have a specific question.
2013 Holiday Shipping Cutoff Dates
We've added information to all product pages to help you with determining the best shipping method for that particular product. When we refer to 'Standard Shipping', this means UPS Ground or USPS Priority. If you are ordering after the standard shipping cutoff date, please add the indicated processing time to the shipping time to determine when your order should arrive.
2013-14 Holiday Customer Service Hours
The holiday season is always one of our busiest times of the year - and this year has been no exception. Please see our planned schedule for the week of Christmas and New Year's Day. If you need to contact us while we are closed, please use our contact form and we will reply to you as soon as possible when our office re-opens.
Our customer service office will be closed Tuesday, December 24th through Thursday, December 26th. We will be available by email on Monday, December 23rd and Friday, December 27th.
Week of New Year's Day
Our customer service office will be closed on Tuesday, December 31st and Wednesday, January 1st. We will be open on Monday, December 30th, Thursday, January 2nd, and Friday, January 3rd.
Beginning on Monday, January 6th we will be back to our regular customer service hours of 10am-5pm EST Monday through Friday.